Betonline Problems

4/9/2022by admin

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It takes 20 years to build a reputation and five minutes to ruin it. If you believe about that, you’ll do things differently. -Warren Buffet
If more firms — namely online sportsbooks and casinos — followed this advice, gambling online would be much more fun…and not as stressful.
I would bet that BetOnline wishes that they did. They’ve made decisions a few years back that is probably cost them thousands, hundreds of thousands, maybe even millions of dollars, due to lost business from poor PR.
We’ll be sharing some examples of these beside you in our review. Because while we wholeheartedly recommend BetOnline to our visitors — and feel that now they’re a safe and legit gaming company — we think you have a right to know the entire story before deciding to play here.
Stop by BetOnline
(US Customers Welcomed)
Device Compatibility:
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Key Information Website — BetOnline.agLaunched in 2004Licensed & Regulated in PanamaEmail — cs@betonline.agTelephone — 1-888-426-3661
Hit & Misses Fast payoutsDiverse payment optionsTrusted & most reputable companyUS clients welcomedMobile casinoHigh rollover requirements
Deposit Methods
WHAT DID BETONLINE DO?
2019 MAIN REVIEW
PRODUCTS OFFERED
BETONLINE POKER
CASINO & SKILL GAMES
CUSTOMER SUPPORT
First Things First: What Did BetOnline Do You?
What exactly did BetOnline do to make so many people mad?
We think a better question is this: what didn’t they do?
BetOnline’s poor choices spans the spectrum of shady behavior, ranging from telling likes to withholding money to getting poor security.
There are plenty of examples we can show you. But LegitGamblingSites.com has already done the work for us. They uncovered several examples, which you can find for yourself on their BetOnline review.
Here’s our TL;DR variant:
BetOnline Told a Fib
After BetOnline first introduced their poker product, they whined about what network it was around. They claimed to be on the Hero Poker Network, even though they were really about the Action Poker Network. There were also stories about the way they were on the Chico Poker Network, but then were kicked off.
Later reports (in BetOnline) suggested that things were nice and mended, which BetOnline had been (and still is) about the Chico Poker Network.
Odd thing to enjoy, eh? (Though we might lie too if we were on a shoddy network like Action.)
Everyone agrees that BetOnline lying was a stupid move and a lousy way to market a new item. It doesn’t instill confidence. Plus it makes you wonderwhy would they lie about something so trivial in the first place?
$60,000 Confiscated for No Reason
There have been many, MANY reports about BetOnline confiscating money out of customers. The justification was nearly always because the client allegedly cheated, even though no proof was ever provided from BetOnline (in the cases we’ve read).
One example that caught our attention was of an expert who had 60,000+ confiscated because BetOnline stated he cheated. They refused to send him his hands, but did offer to send him the hand histories that showed him jobless (for evidence ).
He got them . What he did get was vacant promises about the way they were on the way, and the runaround when they showed up. They told him they could not send him the hand histories because the files were too large.
(Anyone who understands anything about online poker and hands histories — let alone about downloading files to your own computer — knows what a crock this is. And, why would not you send proof someone cheated in case you have nothing to hide?)
Finally Sportsbook Review (SBR) got involved and helped the player get his cash back. His final update mentions being alleviated about the way it worked out for him personally but also said the same thing happened to his buddy.
Chip Dumping $50 Means You Owe BetOnline $30,000+
In this case the player didn’t anything wrong — he chip-dumped into his buddy. But here’s the kicker:
He also chip-dumped to his buddy at a HEADS UP table at which no one else would be hurt. He did it so his buddy could have an additional $50 to play at BetOnline.
The humorous part is that they were playing from precisely the exact same house at the moment. Most sites would not even let two people from the exact same IP address sit down at exactly the exact same table but BetOnline did.
The person had his account suspended (way after the fact, whereas many websites would’ve captured it much sooner), which no disputes thinks was a wrong move on BetOnline’s part. What IS though, is how they wanted to also take his $37,000 he earned since that incident.
Forum members indicated that many legit websites would not have allowed two individuals from the exact same IP to sit at the same table. And, if they did, as soon as they guessed chip dumping had occurred, the player’s accounts would come under review. He’d not have the chance to earn the $37,000.
However, now he did, BetOnline wanted it. Buttechnically, the cash should go to whomever was hurt by this participant’s actions (that wasn’t any one). So it’s ridiculous BetOnline thinks they should have the ability to keep it.
BetOnline Knows Your Passwords
The last example we want to share is an instance in which a BetOnline rep outed how the employees knew their customer’s passwords and login numbers. It is possible to see the live chat log in here.
The first poster has a fantastic point. If everyone in the company has access to your login information, what’s stopping them from running a VPN, logging into accounts and accepting your money?
The BetOnline rep did not have a fantastic answer, just a”ha ha fine grained.”
Scary stuff. Scroll down the discussion thread and you’re going to see even more examples. It’s ridiculous.
What’s even more ridiculous is how these examples are a drop in the bucket in comparison with the sheer number of (similar) complaints against them. A quick Google search for”BetOnline scams” will keep you occupied.
Then BetOnline Does Something Funny: Why They Acquire SportsBetting.ag
During precisely the exact same time BetOnline was struggling, SportsBetting.ag was struggling to. They were struggling to cover their customers.
Thent a couple of months later a story broke — BetOnline obtained SportsBetting.ag.
The crazy part wasn’t so much the acquisition, it was the fact that BetOnline also consented to be on the hook for all the current and past payouts. Even after all of their stingy-like shenanigans.
An excerpt from SBR:
Most of all, the new investment team is committed to get SportsBetting.ag winners compensated in a more expedited manner.
“The new shareholders unconditionally guarantee past and future payouts from SportsBetting.ag,” the rep stated. “However, as there’s a large backlog of pending payouts, they need to be conducted through various fraud checks, fulfilled and guaranteed. When the backlog is finished, clients will experience radically improved payouts thanks in part to upgraded payment choices, such as same day choices.”
Nobody knows precisely how much BetOnline needed to make in previous payments. In fact, BetOnline was reportedly”shocked” to find over $1.5 million in liabilities that wasn’t reported by the prior management. I think it’d be safe to presume that the previous debts exceeded $1.5 million — and seemingly BetOnline has paid off it.
What Does That Mean for BetOnline in 2019? What Does That Mean for You?
Honestly, we’ve had difficulty finding anything negative to report about BetOnline from over the past year or so.
There are a few complaints; ordinary stuff all companies face that we’ll address later on in our inspection once it makes sense. But it looks to us like the majority of BetOnline’s issues are over.
They have satisfied clients, if you’re able to believe it.
Now, what does this mean for you? In the event you forgive and forget? Are they safe enough for you to join, make a deposit and play? We’ll be honest — there’s no way we would’ve played BetOnline back in 2011-2012 when we had heard or known about any of the reports previously. Nobody in their right mind could. You’d be safer light your cash on fire.
And we don’t want to downplay the mistakes they have made. Lying, making baseless accusations, withholding funds and insecure software is not to be dismissed.
However, since buying SportsBetting.ag and adding new direction to oversee operations, things have improved radically. So much so that we’re comfortable now recommending them to our subscribers.
And it’s not just us. If you have a look at other BetOnline reviews, you’ll see similar thought processes. Typically the reviewers condemned them for their activities (in 2011-2012) and recommended NOT playing with there, simply to have a change of heart once they saw just how much BetOnline altered.
So, here is where we stand on the issue —
BetOnline has made mistakes and is far from a perfect sportsbook, poker room or casino. They had and continue to have their own shortcomings, the most recent of which we highlight in our review under.
However, as best as we can tell, they have righted their wrongs and continue to improve on what they currently offer players. So we feel secure having accounts .
It is your responsibility to choose if you feel the identical way.
2019 Main Review of BetOnline
With their past from the way, let’s jump into what is important now — and that’s what BetOnline offers in terms of banking, gambling choices and promotions.
Deposit and Cash Out Options, Fees and Time Frames
BetOnline delivers a good choice of banking options. However, you will want to keep in mind that what is available to you will be determined by where you live.
Let us begin with their deposit options.
Deposit Options
Here are the payment procedures BetOnline accepts and the min/max limits for each:
Visa
Visa (Person to Person)
$50/$700 Visa
Visa
$50/$5,000 MasterCard
Master Card
$50/$5,000 Person2Person
Person to Person
$50/$900 — BetOnline covers some fees over $300. Money Orders
Money Orders
$300/$9,000 Bitcoin
Bitcoin
$20/$3,500 Skrill
Skrill
$10/no max Neteller
Neteller
$10/no Maximum Book to Book
Book to Book
$500/no max Bank Wire
Bank Wire
$1,000/no max Check
Assess $1,500/$24,900 Diner’s Club
Diners Club
$50/$1,000 JCB
JCB
$50/$1,000
The biggest complaint about deposits would be their 6 percent fees for credit and debit cards. They’re one of the only websites that charge for (credit/debit card) deposits. Bovada’s one of the additional kinds, charging 4.9%.
Cash Outs
When you’re ready to cash out your winnings, you can utilize:
Person2Person
Person to Person
$50/$500 — Could take 12-36 hours. Prices will run $26-$101. Bank Wire
Bank Wire
$500/$24,900 — Can take up to 10 days. Fees will run $45-$75. ATM
ATM Only Card
$100/$2,500. Check By Mail
Check by Mail, Courier or Express
$500/$2,500 — Depending on which option you choose, this will take 7-30 days and will cost you $25-$50 NOT INCLUDING the fees your bank may charge. Bitcoin
Bitcoin
$20/$5,000 — Will cost you 2% (of the total). Skrill
Skrill
$25/$9,900 — Requires up to 36 hours. Only 3 requests allowed per week. Book to Book
Book to Book
$500/$15,000 — Transfers are completed within one day. Neteller
Neteller
$25/$9,900 — Takes around 36 hours and will cost you $20. Just 3 payouts allowed a week.
What I do not like is the way you’ll pay a fee for every banking option. Even bitcoin, which is usually free in most sportsbooks and casinos. But here you are going to cover a 2% fee.
Nevertheless, I have seen firsthand reports from clients who say they’ve received payments within 10 days, bank transfers within 3 days and bank cables in 2-3 days. This is quickly considering they are in the US marketplace.
BetOnline says nothing about it on their site, but I have seen reports that indicate BetOnline gives you a $50 charge every month if you put in your request on a Friday. Oftentimes this will not cover the whole fee, but it’s far better than nothing.
BetOnline’s Products: What Can You Bet On or Play?
BetOnline is an”all in one” business. That means that you can bet on sports, play casino and poker games.
Their longest reputation, and probably most popular product, is that their sportsbook. So let us begin there.
Bet on Sports, Horses and Financials
BetOnline offers action on sports, horses and finances.
Within their sportsbook they more or less cover the most popular sports in america. Those include:
Auto racing
Baseball
Basketball
Boxing
Cricket
Darts
Football Golf
Hockey
Martial arts
Rugby
Snooker
Soccer Tennis
Lacrosse
Softball
Olympics
eSports
You can also wager on futures and prop bets on these markets:
Canadian Football Cycling
Formula One
Darts
Hockey
Horses
Professional Football
College Football
Pro Baseball
Pro Basketball
College Basketball
Women’s Pro Basketball (WNBA)
Rugby
Football One option they’ve added recently is eSports. It’s no surprise really, given how fast the business is growing. Each bookmaker is leaping on the bandwagon and offering odds on each of the biggest tournaments and leagues.
BetOnline is, too, though it looks like they’re only dipping their toe in the water to check the temperature.
I say that because — as of right now — they only have moneyline odds for one match-up / league. Compare that to Bovada who’s covering 5+ games across about 10+ leagues/tournaments.
It’s a big difference. I mean, who’d you rather go to for eSports betting?
That having been said, I think it’s a fantastic idea to provide BetOnline the benefit of the doubt…for now. It’s possible they are still attempting to find their bearings in this developing marketplace. Perhaps they have plans to expand their eSports options in the near future.
What they do have going for them is their odds on the match-up I am comparing to Bovada. They are offering marginally better pricing for the exact same exact match.
There’s no way to tell whether that’s always going to be the case, nor can it matter if they never enlarge this section of their sportsbook.
However, it’s reason enough to keep tabs on them.
They offer live gambling also. These options vary continuously, obviously, to coincide with what events or games are moving on. When I last looked they had lines for soccer, tennis and baseball. You might even keep tabs on a few games simultaneously utilizing their multi-event tab and program for future games using their live betting calendar.
1 thing they’re known for are their higher-than-average betting limits. These vary from $1 to $25,000. Most markets will probably max out at between $1,000 to $3,000. But it just depends. You can also raise your wagering amounts by telephoning their Player Services.
Their sportsbook also runs a reasonable number of promotions, and much more than you will find in their own racebook and financials segment combined. Some of the better choices include:
50% Welcome Bonus — Get a 50% match on your initial deposit up to $2,500.50% Kickoff Reload — Get a 50% reload bonus up to $1,000. Live Bet Free Play — Get a $25 free play. This is more or less insurance — make a bet and if you lose, they’ll reimburse you up to $25.
Beyond that you’ll see a listing of races on their main page. Each record tells you the number of spacious races there are, which should you click on it will expand to reveal the horses, races, jockeys and chances.
If you’re unfamiliar with their website or horse gambling, a good section to look through is their racebook info tab in their own navigation. Here you’ll find advice on:
Their monitor limitations. This tells you that the maximum you can bet per race.Payoff chances. Discover how much you will make in case your wager (s) win.Their principles and the kinds of bets you can make.Horse betting tips, FAQs and phrases (in case you don’t understand what a word or phrase means).
It is a good section if you are new to horse gambling.
And that’s about it. This section is much more compact than their sportsbook.
Nevertheless, their racebook does have a couple offers also, though nowhere near the caliber or quantity that their sportsbook offers.
Here are some of their offers:
Track Rebate — Get a 7% rebate on your bets daily without a min quantity or caps on how much you can earn. $25 Risk Free Bet — Create a bet for the very first time in the racebook. In the event you shed BetOnline will refund you up to $25.
Last up is that their financials section. Here it is possible to wager on currencies, indices and commodities. Your gambling options include touch, array, turbo and a single touch. The assets/markets you can bet on will depend on your wager kind.
This section looks to be an afterthought. It certainly doesn’t get the attention or advertising BetOnline’s other segments do.
Their poker room is one of the most well-known options for Americans. They are a part of this Chico Poker Network, who’s 13th in overall traffic positions, but is 3rd for US poker websites. When I last checked they’d around 2,100 players on their site.
In 2016 BetOnline performed a much-needed software upgrade. Previously they had several complaints regarding the quality of their software. This included complaints about blurry graphics, bad sound and animation quality.
But after their update we’ve seen suggestions that they might have some of the greatest applications in america market.
From worst to best at 1 update? That might be pushing it. But based on the pictures I have seen, their software DOES look much better.
But, there are still a few areas BetOnline can improve.
At this time they have a download for PC and Macs. But they don’t have any choices for cellular players, and that we believe is a no-brainer in this day and age. Additionally they only offer holdem, omaha and 7-card stud. It would be wonderful to see more game options.
In general, however, it is nice to see they are making improvements and are getting more aggressive with what other high tier US poker websites provide.
Speaking of that, a Number of the poker promotions or offers include:
Welcome Bonus — They will match your deposit 100% up to a maximum of $2,500. They pay out this to you $5 at one time. You will have 60 days to clear the deal. $50,000 GTD — They’re running a $50,000 guarantee for $99. $90,000 Guaranteed — BetOnline promises greater than $90,000 in championship prize pools each and every weekend.
They have a few leaderboard and cash race challenges, also.
And it’s not just a”bonus,” however, the matches here must be softer due to the US traffic and the crossover visitors from their sportsbook or casino. Earning money from their poker tables ought to be simpler here compared to other poker (only) sites.
Casino and Skill Games
Here you will find a great deal of game options which range from table games to slots to video poker and skill games. Their games come from both Rival Gaming and BetSoft applications, both of which are known for producing topnotch games. Here is how their matches breakdown:
9 blackjack variants.13 table games.19 regular slots also 37 3D slots.17 video poker games.Live traders for blackjack, blackjack, roulette and baccarat.
Let us get more specific though. Here’s a small sample of this casino and skill games you can play at BetOnline. Watch our casino review for a comprehensive list.
American Roulette Caribbean Stud Poker Multi-Hand Blackjack Three Card Poker American Blackjack 21 Burn Craps Baccarat Poker3 Heads Up Monkey Money (slots) Reel Outlaws (slots) Wizards Castle (slots) The Bees (slots) Ghouls Gold (slots, also a 3??3 hold slot machine) It Came From Venus (3d slots) Dr. Jekyll & Mr. Hyde (3d slots) Mr. Vegas (3d slots) RockStar (3d slots) Lost (3d slots) Five Draw Poker (video poker) All American (video poker) Double Bonus (video poker) Joker Poker (video poker) Deuces Wild (video poker)
Then there is their ability games. These include favorites such as:
DominoesYahtzeeGin RummyTonkSpades
And while you play their matches you can even transparent bonuses, earn points and receive cash back. Here are some of their top offers:
Slots Bonus — This can be a 100% match bonus up to $1,000 to use for your favorite slot games.Live Trader Gamble — Play your first wager in the live dealer casino. If you lose, BetOnline will reimburse you around $25. Reload Bonus — Get an additional 25% bonus every time you make a deposit of $25 or more.Rebate App — Get a 10% rebate every single week that you lose $100 or more.
You’ll want to browse our casino inspection to find out about all their offers, in addition to their terms and conditions since they will be different for every game and offer you playwith. Customer Support
If you Encounter a problem or have a question, you can reach out to BetOnline using one of the following choices:
Envelope
PHONE: 1-888-426-3661
FAX: 1-800-453-0804
EMAIL: cs@BetOnline.ag
LIVE CHAT (for real cash accounts only)
One thing to find here are the accounts I have seen about how BetOnline’s service is unfriendly.
1 example came out of a poker player turned website reviewer. He shared his expertise, which was one of the worst I’ve heard , let alone heard about BetOnline.
Here’s an excerpt in Gaming the Odds:
Since BetOnline’s poker software isn’t high-quality, I anticipated them to shine at customer services. How else can you explain the popularity of their poker room?
Turns out I was wrong, big-time. In fact, during their live chat support (and that I just need to mention it in this BetOnline review), I had the worst customer service experience in my life up to now.
Following the live chat session began, I needed to wait a couple of minutes until the customer service person bothered to answer, not only entirely ignoring my question but asking for my password and username as well. Would you feel comfortable entering your username and password into some live chat box? I sure didn’t.
I explained that I don’t want to enter that information to a chat area and, more importantly, the question demands no such advice because it was about BetOnline.ag in general. I had to wait for ten minutes for”help” (I use that word loosely here), while getting”Thanks for waiting. I will be with you in just a moment…” every now and then.
That said, I have also heard the opposite. A reviewer that actively plays on BetOnline says they offer excellent customer services. He also states that your best bet is to benefit from their live chat (only available to account holders).
Their experiences are polar opposites. This implies to us that BetOnline may have inconsistencies with how they manage customer support…an

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BetOnline.ag has also been mentioned or endorsed by the following: Yahoo! Sports, Boston Herald, FOX Sports, USA Today, CNBC, and the National Football Post. BetOnline has become the go-to for media looking for the latest sports betting lines.

BetOnline Review – Overall Top 3 Advantages and Disadvantages

Any business has its strong points, along with areas where they could improve service. Below is the list of the top 3 pros and cons you’ll find while playing at BetOnline. For US players, the size and scope of BetOnline’s product mean you’ll find big payouts, many events, and a lot of bad players. Its mobile poker is easy to use and comprehensive. At the same time, BetOnline takes measures to level the playing field among players, while it limits play to English speakers. Here are the advantages to playing at BetOnline, along with areas for improvement.

Advantage #1 – Large Player Liquidity: US poker players won’t find many legitimate online poker communities with as many players, as many events, or big guaranteed tournaments with prize pools as high.
Advantage #2 – Mobile Poker: BetOnline’s new browser-based mobile poker interface allows Android, IOS, Windows Phone, or BlackBerry players access to Texas Holdem, Omaha, and Omaha Hi/Lo events.
Advantage #3 – Fishy Player Pool: BetOnline has an online casino, live casino, and sportsbook. A certain percentage of those gamblers dabble in the poker events. That means a lot of fish stock BetOnline Poker’s games.
Disadvantage #1 – Poker Odds Calculator: BetOnline offers a free download of a poker odds calculator, which makes bad players a little better. Card players who dislike poker tools might not like the fact their opponents will know the pot odds in an instant, but this is common on online poker.
Disadvantage #2 – Withdrawal Times: The withdrawal times could be faster. The pending time for a withdrawal is 2 to 5 days. E-wallets payout within 24 hours, but bank transfers take 5 to 10 days and checks take 14 to 28 days. BetOnline is reliable and predictable but takes a bit longer than some competitors.
Disadvantage #3 – English Language Only: English is the only language supported by BetOnline. An international online poker site should have support for Spanish language players at the very least.

Is the site worth your time and money?

That’s what we’ll try to determine in this BetOnline Poker review. Not only will we examine their bonus offers and withdrawal methods, but we’ll also discuss previous customer issues. I’ll then sum up my findings in the last few paragraphs, giving you my definitive opinion on whether you should pass or immediately open up an account.

VIP Programs

If you consider yourself a high roller, you should prepare for disappointment. There are no special programs for poker players who spend a lot of money at the tables. This is consistent with the site’s focus on smaller stakes.

BetOnline Poker Bonus Offers

Special promotions and bonus offers are a vital part of any poker site. Not only do they serve to draw in new costumers, but they also ensure that existing players are given a proper incentive to stick around and continue to risk their money. In our BetOnline Poker Review wee find out that BetOnline is no different, and this section is devoted to examining the various perks and privileges they may make available to virtual poker fans.

Tons of of promotions by bet category

If you visit the promotions section of the BetOnline.ag website, the first thing you’ll notice is the sheer number of specials being offered to customers. These are broken into sections, including Deposit Bonuses, Sportsbook, Horse, Casino, Skill Games, and Poker. During my last visit, there were a total of 21 items listed under these sections. No matter what your game of choice, there should be plenty of opportunities to gain some extra money.

Rollover Requirement – Withdrawal restriction

Almost any casino bonus comes with a rollover requirement, which means you’ll have to wager a certain amount of money before you’ll be able to withdraw the extra funds. This is usually expressed with a multiple, so a 6X rollover requirement for $500 in bonus money means that you’ll need to wager $3,000 before you can get your hands on the money. This is designed to counter bonus whores, people who sign up with a casino, receive a bonus, and then leave without ever risking any cash.

Before we get to the poker bonuses, let’s look at the sign-up freebies available to anyone who signs up with Bet Online:

100% Welcome Bonus – When you make your first-ever deposit, enter a promo code to receive 100% in matching funds, all the way up to $2,500. You’ll need to make a minimum $50 deposit in order to qualify. The bonus releases at a rate of $5 for every $15 in rake paid. Players have 60 days to clear the bonus. Any portion not cleared within that time frame expires.
Bad Beat Jackpot – Have you ever put together a winning hand only to find that your opponent was even luckier during the draw? If so, you’ve suffered through a bad beat. This terrible phenomenon strikes all players at one time or another, but BetOnline has developed a way to make up for it.BetOnline offers bad beat jackpot tables where an additional rake is taken. This money goes into a progressive jackpot. It releases when a player loses four-of-a-kind jacks or better or a straight flush. Both the winner and loser must use both hole cards. The jackpot is distributed in the following way:
- Table share: 17.5%
- Reseed next jackpot: 30%

Available Games

Unlike other poker sites, Bet Online specializes in Texas Hold’em and Omaha. This means that fans of draw, stud, or mixed poker need to look elsewhere. The games are always available for low stakes, which makes it a fine option for players on a budget.

The following types of poker tournaments are offered on a daily basis. Check the site’s posted schedule for exact details:

Re-buy – Start with 1,000 chips and buy back in if you bust out.
Freezeout – There are no second chances in this type of tournament, as re-buys and add-ons are not available.
Freeroll – This type of tournament costs nothing to enter. If you get knocked out, buy back in and receive another 2,000 chips.
Turbo – Designed for a faster pace, this style of tournament sees the blind level increase every six minutes (as opposed to eight minutes for most games).

Deep Stack – In this style of tournament, the players begin with a number of chips that are proportionately high to the ante or blind. These tournaments can last for hours on end, so be sure that your schedule is cleared before signing up.
Limit – The size of your wager is limited in this more subtle style of tournament. It’s second in popularity only to the No Limit variety.
Pot Limit – Situated somewhere between no limit and fixed limit, this type allows you to bet up to the amount of money in the pot.

BetOnline Poker Review – Deposit Methods

If you’re tired of dealing with poker rooms that have limited deposit options for players, you’ll be pleased to know that BetOnline.ag Poker has one of the largest selections in the online gaming industry. Credit card users may still encounter problems, though, especially if you live within the United States. If your bank declines the transaction, give them a call and make sure you’re authorized for international charges. That may not fix the problem, but it’s at least worth a try.

For those who are able to use a credit card, you’ll need to provide the following items before you can receive your payout:

A copy of your photo ID.
Copies of any card you’ve used on your account (front and back).
A bank statement or utility bill that confirms your physical address.

If you want to increase the limit on your deposit amount, this can be accomplished by sending the above information, as well as completing an authorization form. Once this has been achieved, and your request has been approved, you’ll be able to stock your account with more cash than ever before.

Now let’s take a look at the various deposit options:

Bitcoin – Bitcoin is a cryptocurrency that involves a degree of risk if held. Players looking to make a deposit do not have to worry about that as much as the funds are transferred within minutes. There are no fee for Bitcoin deposits at BetOnline.

VISA via Person to Person – For gamblers outside the United States, you can use your VISA card to make person to person money transfers. Actually, there’s nothing that keeps an American player from trying to use this service, it’s just likely that the associated bank is going to shy away from a gambling-related transaction.

VISA – This leading credit card brand provides credit, debit, and gift cards. Each can be used to send cash to your account, although U.S. gamblers are likely to be disappointed. The minimum/maximum deposit limits are $50/$1,000.

Mastercard – While American customers aren’t likely to get their bank to accept any deposits to an online casino, international residents can send a minimum of $50 and a maximum of $1,000.

Person to Person – This international system allows money to be sent between individuals, and BetOnline covers any transaction fees on deposits over $300. There’s a $50 minimum deposit, and the upper limit is $1,000.

Money Orders – You can purchase money orders at stores ranging from Wal-Mart to 7-11. Once the purchase has been made, the order can be shipped via UPS, DHL, or FedEx. This option is only available for American clients, but it makes a fine option for those living under the shadow of the Unlawful Internet Gambling Enforcement Act.

Skrill – When you use this deposit method, your account will be credited instantly. There’s a$10 minimum on deposits, but the upper limit is however much you can afford.

Neteller – You’ll have to deposit at least $10 to use Neteller, but there’s no ceiling on the amount you can put into your account.

Book to Book – If you’re already a member of another sportsbook, you can make a deposit into your BetOnline account. And if the transferring book charges a fee for the transfer, you can even get it refunded upon request. The minimum amount is $500, while there’s no upper limit.

Bank Wire Transfer – Money can be transferred from your bank or savings account and usually arrives in one to three business days. $1,000 is the minimum deposit, and high rollers will be delighted to know that there’s no maximum.

Check – This form of payment can be sent via DHL, UPS, FedEx, or any next-day courier. The standard delivery time is two to four days. Personal checks and money orders are not accepted. The minimum deposit is $1,500, and the maximum is an impressive $24,900.

Diners Club International – This credit card carries a minimum deposit requirement of $50 and a maximum of $500.

Discover – The minimum deposit amount is $50, while the maximum is $500. You can make a deposit with this card by making a single click of the mouse.

JCB – When you use this international credit card, you can deposit a minimum of $50 and a maximum of $500. A leader in the Japanese card industry—and respected around the globe–this payment method has been available since 1961.

This tremendous selection of deposit options is one of my favorite reasons for using BetOnline. While a lot of competitors only offer one or two ways to put money into an account, this versatile site provides everything from credit cards to wire transfers.

Cashouts & Withdrawals at BetOnline Poker

Having a number of deposit options at your disposal is always a good thing, but it’s even better when an online poker room provides you with multiple ways to withdraw your money. After all, most people don’t sign up to play simply for the privilege of giving their money to the house. Winning is the name of the game, and any sane player wants to be able to collect their cash with the least amount of fuss.

Fortunately, BetOnline.ag is one of the best when it comes to getting money to customers. They have a total of eight available options, which is far above the meager number offered by most of their competitors.

In this section, we’ll take a look at the BetOnline methods of withdrawal. I’ll discuss each one, in turn, highlighting minimum and maximum cash requirements, accompanying fees, and any other requirements that you might need to know about.

Bitcoin – Bitcoin is a cryptocurrency that works like an e-wallet. The price fluctuates on exchanges 24 hours a day. BetOnline processes withdrawal by Bitcoin in amounts up to $25,000. There is no fee.

Person to Person – Two of these requests can be made per week, and any that are made before 1 pm EST should be taken care of within 12 to 36 hours. There’s an associated fee that ranges from $26 to $101, and this is based on the amount of the requested withdrawal. The cashout amount must be at least $50, although it can go as high as $790.

Bank Wire Transfer – The fee for using this option ranges from $45 to $75, and the requested money is delivered straight to the financial institution of your choice. The time it takes to complete the process is usually under a week, although it can take up to 10 days. A minimum request of $500 must be made, although you can go as high as $15,000.

Skrill – The minimum withdrawal amount is $25, and the maximum per week is $8,000. Up to three transactions can be requested within a one week period, although there always needs to be a day in between the transactions. Canadian residents cannot take advantage of this service, and you’ll need to make a deposit via Skrill in order to use this option.

Neteller – In order to use this option, you also need to make a deposit with Neteller. Assuming you’ve met this requirement, you’ll pay a $20 fee and get your money within 36 hours. Three payouts can be made per week, and there’s an overall limit of $8,000 during each seven day period. Oddly, there’s also a stipulation that requires each payment to be made with a day in between.

Book to Book – You can have your winnings transferred from Bet Online to another participating sportsbook. These transfers take place within 24 hours, but there’s a good chance that it’ll be completed within a few hours. The minimum payout is $50, while the maximum is $15,000. You can only have $15,000 transferred per week in this fashion, but that should be more than enough to keep you afloat in the meantime.

Cheque Express – If you want to receive a check in the mail, this option is the fastest. It will arrive at your house within seven days via a service like UPS or FedEx, but this rapid option is going to cost you $50. The minimum/maximum requirements are $500/$2,500, and the check must be deposited into a bank account.

Cheque by Courier – With this option, a check is delivered to your house via a reputable courier service. All you have to do is get off the sofa, open the door, and then sign for your package. Checks must be deposited into a bank account, though, so forget about cashing it at the local grocery store. There’s a $35 fee for choosing this option, and the courier service should have the check to your house within 15 business days. The schedule is pretty reliable, as delivery services like FedEx, DHL, and UPS rely on their reputation as being fast and dependable. The minimum withdrawal amount is $500 and the maximum is $2,500.

Cheque by Mail – If you’re looking for an old-school option, BetOnline is happy to write you a check and send it through the mail. There’s a $25 processing fee for this option, and the money must be deposited into a bank account. You can expect the money to arrive within 30 business days, which is more than fine for those who aren’t pressed to make their mortgage payment. If you are in desperate need of cash, I suggest going with a speedier option. Using this method, you can withdraw a minimum of $500 and a maximum of $2,500.

It should also be noted that not all of the cashout methods listed above will always work for players in the United States. This is certainly the case with Skrill and Neteller, and banks tied to credit cards are notorious for declining transaction to or from online gaming establishments (thank the George W. Bush administration for that one). Even so, American gamblers should still be left with several possibilities for getting their hard-earned poker winnings delivered.

BetOnline offers a free withdrawal once per month and it must be requested on a Friday. The fee cannot be above $50. If it is, there is a $50 discount on the withdrawal.

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Features and Software

While the look of the site isn’t hideous, it does feature a more simplistic, scaled-back appearance. Poker is just one of several tabs offered—alongside choices such as “sportsbook,” “racebook,” and “casino”—and all the available information can be found by scrolling down the screen.

Players can choose from three backgrounds during gameplay, as well as four unique colors for the deck. You can also mark a player as a buddy in order to find them in the future, something that will certainly appeal to those who enjoy stalking fish.

I have read accounts from players who’ve had a bit of difficulty installing the software, but it’s nothing insurmountable. Still, this is an area where they could certainly afford to make improvements.

Do you care about mobility? BetOnline Poker Mobile Experience

The current BetOnline mobile experience should please most players. BetOnline’s mobile designers optimize apps for Android, iPhone, BlackBerry, Windows Phone, and other Internet browser-enabled mobile phones (Symbian/Nokia). BetOnline has a QR code that allows players to download games by scanning the code. You should be playing within moments using any tablet computer or smartphone on the market. BetOnline’s poker software is designed by Connective Games, while its fairness and security are audited by Gaming Laboratories Industries (GLI).

All the Texas Hold’em and Omaha events available on BetOnline Poker are available on BetOnline Mobile Poker: Boost Poker, Windfall Poker, Bounty Tournaments, the MTT Leaderboard Challenge, and $7500 GT Winners Series. Play BetOnline mobile poker anywhere you go. Each Saturday and Sunday, players can enter poker events with $130,000 in guaranteed prize pools. New players receive a 100% first deposit bonus between $50 and $2500, while the automatically are entered into the $10,000 New Players Freeroll.
BetOnline Mobile also has over half of the site’s Betsoft video slot titles, while you’ll be able to play live blackjack, live roulette, live baccarat, or Super 6 baccarat using an Android or IOS device. Remember BetOnline’s $25 risk-free betting, which gives a player a rebate if they lose their first bet at the poker tables or sportsbook.

Is BetOnline Poker Safe?

The safety of an online poker room should be of primary importance to anyone who plays. After all, what’s the point in winning a bunch of money if a hacker can drain your account or the site refuses to pay out your winnings?

While there’s a lot to like about BetOnline.ag, I’m afraid this is one area where they’ve come up short in the past. All indications seem to point to them getting their act together in recent times, but there have certainly been enough problems in the past to cast a dark cloud over their operations.

Is BetOnline Poker Rigged? – BetOnline Poker Review: is there evidence?

Let me start by saying that there’s no evidence that the BetOnline poker software is rigged. Cards are dealt according to a random number generator, so each hand is entirely independent of the next. Unfortunately, the stability of the site is far less certain in other areas. Here are just some of the problems with BetOnline that have become public in recent years:

Password Vulnerability – According to one unhappy player, the customer service reps at BetOnline have had access to everyone’s passwords. Certainly, there’s the possibility that this policy may have been changed, but the example I just cited happened in 2013. I don’t know about you, but that’s not long enough ago for my comfort level.

In case you’re wondering why that’s a problem, allow me to explain. For starters, any customer service representative can access your account at will. They could play a few hands of poker with your money if they so desired, or they could head over to the casino portion of the site and try their luck at the virtual slot machines.

Perhaps they would lose their job if discovered, but there’s really no way to know what goes on behind the scenes in Panama. If you want to be 100% safe, it’s probably better to avoid the risk altogether.

You should also consider the fact that most people use the same password for multiple accounts. If you fall into this category, then it’s possible that a devious person with access to your password could break into all sorts of data and make your life a living hell.

Potential for Collusion – There have been numerous examples of a player being able to create multiple accounts and then have both of them sit at the same poker table. When the player is caught, their account is likely to be shut down, but there’s a lot of damage that could be done in the meantime.

In one example, two friends signed in with the same ISP, sat at the same table, and then one dumped $50 to the other. While it’s nice that an offender was caught and punished (looks like he may have lost about $37K as a result), it’s still troubling that their software would allow this to happen in the first place. It’s hard enough to beat another player as it is. If they’re controlling another player at the table, or have access to their information, then the level of difficulty increases exponentially.

Lying to Customers – Telling a lie is never a good policy, especially when you’ve just started a business endeavor. This was the case with BetOnline Poker when they launched in 2011, as they immediately told a fib to the gaming community.

Most poker rooms are part of a network that allows them to share players, but BetOnline came out of the gate claiming to be the flagship for the Hero Poker Network. This proved to be false, as it was soon revealed that they belonged to the dubious Action Poker Network. It turns out that the Hero Poker Network was just made up to deceive customers as to the company’s true affiliations.

It should be noted that the Action Poker Network has since changed hands and been rebranded as the Chico Poker Network. Their reputation was slowly improved since these changes, and they remain one of the three largest poker networks to accept American players.

Sudden Closure – In 2012, BetOnline suddenly left the Chico Poker Network and went offline without warning. When players became understandably concerned, they were told it was just routine maintenance. It sounds more like an internal squabble that was quickly resolved.

Confiscating Winnings & General Difficulties – There has been an alarming number of cases where BetOnline Poker players had their winnings confiscated for a variety of reasons. In the accompanying link, a customer had to undertake a Herculean quest to get the $15K he had rightfully won.

In another example, a player was driven to the brink of madness thanks to the site’s glitchy automation and seemingly clueless customer service staff. While it may be somewhat comical to read about, I know full well that the poor player wasn’t laughing in the least.

Note that these issues are more than five years old. They are worth mentioning but it is also important to know that the situation is resolved and BetOnline improves every day.

Is It Legal to Play at BetOnline?

When people ask me about the legality of online poker in the US, my first instinct is usually to quote a line from 1990’s rap group House of Pain: “It ain’t a crime if you don’t get caught.” While that might seem like a flip answer, it pretty much sums up my feelings on the matter. You can gamble online all you want, and the chances that jackbooted thugs are going to kick down your door are almost nonexistent.

Thanks to President George W. Bush, the UIGEA has thrown a major scare into everyone associated with the online gambling industry in the United States, including the players. I’m talking about hard-working, law-abiding men and women who simply want to sit in front of a computer screen and play poker after a long day of toiling for rent money.

What does people forget about the UIGEA?

Betonline Problems

What people seem to forget (or never knew in the first place) is that the UIGEA targets companies and not private citizens. One of the major purposes of the bill is to prevent money from being sent to offshore companies for the purposes of gambling. This is intended to cut down on money laundering, a criminal activity uses by everyone from organized crime to terrorist organizations.

Federal Laws and State Laws with Online Poker

Federal laws in the US have no prohibitions for playing poker online but most state laws make online gambling illegal either directly or indirectly (by making everything not classified as lawful unlawful). We recommend that you contact a local gaming lawyer in order to find out if it’s legal to play internet poker for real money where you live.

The biggest risk comes from choosing an online poker room. Since most casinos are located in foreign companies, there’s always the danger of getting ripped off and having no legal recourse. That’s why casino watchdog sites are so important, as well as articles like the one you’re reading right now.

Current Reviews and Comments by Real Players

Players praise the cash games at BetOnline Poker, due to fast payouts and fishy players. The online tournaments receive mixed reviews, mainly from international players who have such a wide range of poker options. BetOnline offers one of the biggest poker communities in the US poker market. Those used to international guaranteed events might not like $130k guaranteed poker events, but those are among the biggest for American card players. You will find customer complaints about BetOnline, but most of these stem from the era when the site used the Action Poker/Chico Poker software. Players praise the switchover from the old Chico software platform to the Connective Games software in 2016. BetOnline and Sportsbetting are their own poker network, but both sites are owned by the same company. This means BetOnline has total control over its cashier, so skilled players like that it gives the site control over its own loose database of players.

Despite being independent, BetOnline has strong traffic. It flips between the #2 and #3 largest poker site in the United States gaming market. It helps that BetOnline welcomes so many international players. American card players gain rare access to international play, while international poker players get their rare chance to play American fish.
Players complain about the fees assessed for withdrawals. At one time it was 6% of the withdrawal, but now is $50 per withdrawal. This is mitigated somewhat because players receive 1 free withdrawal per month.

Chip Dumping Incident

BetOnline had one infamous incident in which a player was denied $30,000 for chip dumping. The player dumped $50 to a friend so that friend could keep playing. BetOnline realized what happened and refused to pay the player’s $30,000 bankroll because he had cheated to help another player.

The fact is: chip dumping is cheating and it should lead to penalties in most situations. At the same time, he dumped chips in a heads-up game, so no other players sitting at the table were hurt by the situation. You could argue that BetOnline should not have taken such a hardline position on chip dumping in this situation. Long story short, play within the rules at all times, because you won’t get leniency under the terms and conditions.

The Final Verdict

Should you open an account and play at BetOnline Poker? Well, the site does have an impressive number of deposit and withdrawal options, as well as ever-changing bonuses and promotions. They also happily accept American players, which is something that can’t be said for many of their competitors.

There have been some issues. Those date back at least five years. There are no recent troubles at BetOnline.

For these reasons, We recommend BetOnline Poker.

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Accepts U.S. customers with large player pool
10+ years with a strong reputation
$2,500 deposit bonus

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BetOnline rated 4.0 /5
Reviewed by Trusted Poker Sites.